Privacy Policy

1. Information We Collect

We collect information only when you voluntarily provide it to us through our website contact form. This may include:

• Your full name
• Company name
• Email address
• Phone number
• The message or inquiry you submit

We do not collect any information automatically beyond standard web server logs (e.g., IP address, browser type, page visited) that are inherent to how the internet works. We do not use tracking cookies, analytics scripts, or advertising pixels.

2. How We Use Your Information

The information you submit through our contact form is used solely to:

• Respond to your inquiry or consultation request
• Provide information about our software products and services
• Follow up on project discussions you have initiated

We will never use your contact details for unsolicited marketing without your explicit consent.

3. How We Store and Protect Your Information

Contact form submissions are delivered directly to our internal email inbox over an encrypted SMTP connection (SSL/TLS). We do not store your form submissions in any database on our website servers.

Our website is hosted on a secure server and access to internal systems is restricted to authorised Hassoft Solutions staff only.

4. Sharing of Information

We do not sell, rent, trade, or share your personal information with any third parties, except in the following limited circumstances:

• Service providers: We use Zoho Mail to process outbound email. Your submitted details pass through Zoho's servers solely for the purpose of email delivery and are governed by Zoho's own privacy policy.
• Legal requirements: We may disclose information if required to do so by law or in response to valid legal process.

5. Cookies

Our website does not use cookies for tracking or analytics purposes. The only cookies that may be set are strictly necessary session cookies used by the ASP.NET framework for security (anti-forgery tokens on form submissions). These cookies contain no personal information and expire when you close your browser.

6. Third-Party Links

Our website may contain links to third-party websites such as LinkedIn, Facebook, and Instagram. We are not responsible for the privacy practices of those platforms. We encourage you to review their privacy policies before providing any personal information to them.

7. Data Retention

We retain contact enquiry emails only for as long as is necessary to respond to and fulfil your request, or as required for legitimate business record-keeping. If you would like your information removed, please contact us and we will delete it promptly.

8. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal information
• Withdraw consent for us to contact you at any time

To exercise any of these rights, please contact us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us:

• Email: info@hassoftsolutions.com
• Phone: (+92-21)-37120209
• Address: Plot No. 40/C 3rd Floor, Khalid Commercial Street 1A, Phase 7-Ext, DHA, Karachi, Pakistan